Privacy Policy - Schooliee

This Privacy Policy explains how Schooliee ("we," "us," or "our") collects, uses, stores, and protects your personal information when you use our school management software ("Software"). By using the Software, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Software.

1. Information We Collect

1.1 Information You Provide: We collect information that you voluntarily provide when registering for or using the Software, including:

School and institution details (name, address, contact information).
Administrator, teacher, and staff information (names, email addresses, phone numbers, roles).
Student information (names, enrollment details, academic records, attendance data).
Parent or guardian information (names, contact details, CNIC numbers).
Payment and billing information (subscription details, transaction records).

1.2 Information Collected Automatically: When you access or use the Software, we may automatically collect:
Device information (browser type, operating system, device identifiers).
Usage data (pages visited, features used, timestamps, session duration).
IP addresses and approximate location data.
Log data and error reports.

1.3 Information from Third Parties: We may receive information from third-party services integrated with the Software, such as payment processors or authentication providers, to the extent necessary to provide our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve the Software and its features.
To process subscriptions, payments, and billing.
To communicate with you regarding your account, updates, and support requests.
To ensure the security and integrity of the Software.
To comply with legal obligations and enforce our Terms and Conditions.
To generate anonymized, aggregated analytics to improve our services (no personally identifiable information is shared).

3. Data Sharing and Disclosure

We do not sell, lease, or share your personal information with third parties for marketing or commercial purposes. We may share your information only in the following circumstances:

Service Providers: With trusted third-party service providers who assist us in operating the Software (e.g., hosting, payment processing), subject to confidentiality agreements.
Legal Requirements: When required by law, regulation, or legal process, or to respond to lawful requests from public authorities.
Protection of Rights: To protect the rights, property, or safety of Schooliee, our users, or the public.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.

4. Data Storage and Security

4.1 Storage: Your data is stored on secure servers. We implement industry-standard security measures, including encryption, access controls, and regular security assessments, to protect your information from unauthorized access, alteration, disclosure, or destruction.

4.2 Access Controls: Only authorized personnel with a legitimate need to access your data for providing, maintaining, or improving the Software are granted access.

4.3 Security Incidents: In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law.

5. Data Retention

5.1 Active Accounts: We retain your data for as long as your subscription is active and as necessary to provide the Software services.

5.2 After Termination: Upon termination of your subscription, your data will be retained for 30 days to allow for potential reactivation or data export. After this period, your data will be permanently deleted, unless we are legally required to retain it.

5.3 Anonymized Data: We may retain anonymized, non-identifiable data indefinitely for analytical and improvement purposes.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal retention requirements.
Data Portability: Request your data in a structured, commonly used, machine-readable format.
Objection: Object to the processing of your personal information in certain circumstances.
Withdrawal of Consent: Withdraw your consent to data processing at any time, where consent is the basis for processing.

To exercise any of these rights, please contact us using the information provided in Section 10.

7. Children's Privacy

The Software may process information about students, including minors. We are committed to protecting children's privacy and comply with applicable child data protection laws. We do not knowingly collect personal information from children without appropriate consent from parents, guardians, or authorized school administrators.

8. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience with the Software. These technologies help us:

Remember your preferences and settings.
Analyze usage patterns to improve the Software.
Ensure the security of your sessions.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of the Software.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to our website or notifying you directly. Your continued use of the Software after changes constitutes acceptance of the updated Privacy Policy. We will notify you of material changes at least 30 days in advance.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Schooliee.com Address: Samundri, Faisalabad, Punjab, Pakistan Email: support@schooliee.com Phone: +92 335 622 6026