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Schooliee

FAQ

What school owners and office staff ask us most, about setup, pricing, payments, attendance, the AI assistant and data. Something missing? Ask on WhatsApp and a real person replies.

Getting started

How do we start using Schooliee?

Sign up for the demo: tell us about your school and choose the features you want. You get a 30-minute demo account straight away, and our team calls you to set up your school. Setup, data import and training are free.

Can you move our existing records in?

Yes. Send Excel sheets, exports from old software or photos of paper registers on WhatsApp. Our team imports students, families, classes, fee structures and staff, usually within 24 hours.

Do we need to install anything?

No. Schooliee runs in a web browser. Parents can use the Android app or the parent portal in any phone browser.

What do we need for WhatsApp and SMS messages?

WhatsApp messages go from your school’s own number through the Schooliee Sender app on a Windows computer. SMS goes through the Schooliee SMS app on an Android phone using its SIM. You can pause, retry and check both from the dashboard.

Pricing

How much does Schooliee cost?

Pricing is per active student per month. You can build your own mix of features from Rs 5 per student, or choose the Pro or Elite plan. Bigger schools pay a lower rate per student, and annual billing costs 30% less than monthly.

Is there a minimum?

Yes. Prices are calculated on at least 200 students, so a smaller school pays the 200-student amount. The pricing page shows the figure for your size.

Are there setup charges?

No. Setup, data import and training are free on every plan.

Fees and payments

Can we still collect cash?

Yes. Most schools collect cash at the desk: record the payment in two clicks and print or send the receipt. Online payment is optional.

Can parents pay through Easypaisa, JazzCash or a bank app?

With 1Bill through SmartPay turned on, each family gets a consumer number on its challan and can pay from any app that supports 1Bill; the payment is recorded automatically. Without it, parents can pay into your bank account and upload proof, which the office accepts or rejects.

How are siblings handled?

Siblings share one family account with one balance and one receipt, and each child can have their own discount.

Can we send fee reminders automatically?

Yes. Reminders can go out on a schedule you set, or the office can send them to selected families, by WhatsApp, SMS or the parent app.

Attendance and exams

How is attendance marked?

Teachers mark present, absent, late or leave from a phone or computer, or scan student QR ID cards with a camera or handheld scanner. Staff attendance is kept separately.

Are parents told when a child is absent?

Yes. Parents are notified when a child is marked absent, late or on leave, and an absence message links to the leave form.

Can we use our own result card format?

Set your own grading scale, passing marks and weightages. Choose from about 12 result card designs, plus mark sheets, result sheets and roll number slips.

AI assistant

What does the AI assistant do?

It answers questions about fees, defaulters, attendance, results, admissions and staff pay from your school’s records, in English, Urdu or Roman Urdu, in the dashboard or on WhatsApp.

Can the AI change anything?

No. It only reads. It cannot change records, take payments or send messages.

Who can use it?

The school owner, and parents for their own children if the school turns on the parent assistant. Teachers and office staff do not have AI access.

Data and security

Who can see our school’s data?

Only people you give accounts to. Each staff account has a role with specific permissions, and can be limited to certain sections.

Can we see who changed a fee or a mark?

Yes. The activity log records changes, so you can see who did what and when.

What if a staff member leaves?

Remove their access, or sign them out of every device at once.

See it with your own school’s data.

Try a 30-minute demo, then our team calls you to set up your school. Setup, data import and training are free on every plan.

Support

Setup, data import, training and support are free on every plan, and the people who help you work with Pakistani schools every day.

A real person on WhatsApp

Message the team on WhatsApp and a person replies, usually within the hour, in English or Urdu.

We import your data

Send Excel sheets, old software exports or photos of registers. We set your school up, usually within 24 hours.

A training call for your staff

We walk the office, teachers and owner through what each of them will use every day.

Phone support

Call +92 302 798 7128, Monday to Saturday, 9:00 AM to 6:00 PM.

Chat on WhatsApp